2012.03.09 01:00 - Spring sun with nordic wind

Wol Euler was guardian for this session.

Alfred Kelberry: haha1
Alfred Kelberry: you!
Wol Euler: me!
Alfred Kelberry: aww... a lovely bride? :)
Wol Euler: spring!
Alfred Kelberry: who is the lucky box? ;)
Wol Euler: heheheheh
Wol Euler: only one candidate for that job
Alfred Kelberry: wee! :)
Alfred Kelberry: springy indeed
Wol Euler smiles.
Wol Euler: I haven't seen you in ages, boxy. where have you been?
Alfred Kelberry: yet it's still a minus here
Wol Euler: boo :)
Alfred Kelberry: been away from sl last week. busy + a little cold :)
Wol Euler: awwwww
Wol Euler: well, welcome home.
Alfred Kelberry: thank you :)
Alfred Kelberry: but it's sunny. been for 2 weeks.
Alfred Kelberry: spring sun with nordic wind :)
Wol Euler: eh, better than the other way around
Alfred Kelberry: :)
Alfred Kelberry: btw, i always feel for tech support when i happen to help out a non-computer person.
Wol Euler: heheheheh, I know what you mean
Alfred Kelberry: takes time to adjust to their context
Wol Euler: mmhmm
Alfred Kelberry: first rule: never answer their question. find out what they really want :)
Wol Euler: yes!
Wol Euler: absolutely!!
Wol Euler: because their first attempt to think about what's wrong is guaranteed to be entirely wrong
Wol Euler: reality: there's no soap -> user thinks: the bathroom is on fire
Alfred Kelberry: well, it is right in their context and possibly doable, yet not efficient :)
Wol Euler: I've often seen cases where their idea of what is wrong is itself false
Alfred Kelberry: oh, i'm not familiar with the bathroom leap of logic :)
Wol Euler: that was a (slightly exaggerated) example of the wrong conclusions that non-computer people can make
Alfred Kelberry: ah :)
Wol Euler: Them: there's no soap! why is there no soap? it's really warm in here, so the bathroom must be on fire! that's why there is no soap
Wol Euler: Me: um, the soap is behind the shower curtain
Alfred Kelberry: oook :)
Wol Euler: Them: oh yes, so it is
Alfred Kelberry: in my case, imagine a person who can not set a start page in the browser and asking me for "a button to print documents" :)
Wol Euler nods.
Wol Euler: I worked with somebody who did not know, or could not articulate, the difference between a web page and a MS Word document
Alfred Kelberry: oh
Alfred Kelberry: heavy :)
Wol Euler: yeh :) that was fun
Wol Euler: where do you begin?
Wol Euler: there are so many layers of theory and convention there ...
Alfred Kelberry: team viewer is a nice thing. no static ip requirement or anything. just run it and it's ready.
Alfred Kelberry: you connect, do your thing, and logout
Wol Euler: hmmmm

--BELL--

Alfred Kelberry: there's one for mac too
Wol Euler: I can see a certain chicken-and-egg problem there though
Wol Euler: given that the person is so unknowledgeable as to need that kind of intervention ...
Wol Euler: how do you get them to find and install this program?
Alfred Kelberry: in this case you do it yourself onsite :)
Wol Euler: ah
Alfred Kelberry: but it will save you a lot of trouble later
Wol Euler nods.
Alfred Kelberry: wait, no work today?
Wol Euler: this afternoon
Wol Euler: I've had friday mornings off for PaB for ... mmm ... three and a half years?
Alfred Kelberry: ah :)
Alfred Kelberry: i've been to a company the other day. they work from 10 to 4. in reality much less so.
Wol Euler: lunchbreak?
Alfred Kelberry: they own a property and rent it out to several firms
Wol Euler: huh
Alfred Kelberry: it's like a perfect business :)
Wol Euler: then surely they work 0.5 hours every month, writing hte bill for the rent
Alfred Kelberry: they mostly talk about - where else to invest money and where to go traveling :)
Wol Euler: pffffftt
Wol Euler: that's not work
Wol Euler: that's a guilty conscience
Alfred Kelberry: offered me a trip to australia :)
Wol Euler: :)))))
Wol Euler: or rahter ((((:
Alfred Kelberry: (:)
Alfred Kelberry: :P
Wol Euler: will you go?
Alfred Kelberry: i might
Wol Euler grins.
Wol Euler: go!
Alfred Kelberry: :)
Wol Euler: do it.
Wol Euler: carpe diem
Wol Euler: and all that crap
Alfred Kelberry: we're not compatible in how we prefer to rest. they mostly do beaches - madlvies, bali, etc. i'm a land, mountain person.
Wol Euler sighs.
Wol Euler: so force yourself to have an unrestful holiday
Wol Euler: :-P
Alfred Kelberry: hehe
Alfred Kelberry: how's your mega pool doing :)
Wol Euler: the list of errors and omissions is down to three and a half pages!
Alfred Kelberry: ouch
Wol Euler: after five months in operation
Alfred Kelberry: no digging the pipes out? :)
Wol Euler: bite your tongue
Wol Euler: it appears that one of the wastewater pipes is blocked, underground, about 30m from the building
Alfred Kelberry: ouch
Wol Euler: very
Alfred Kelberry: is it common?

--BELL--

Alfred Kelberry: in such big projects
Alfred Kelberry: *thought german engineering is impeccable*
Wol Euler: site work isn't engineering
Wol Euler: it's more like trench warfare
Wol Euler: up to your knees in liquid mud, in the rain and howling wind
Wol Euler: so yes, things do go wrong
Alfred Kelberry: oh my
Alfred Kelberry: that's not 10-4
Wol Euler: nope
Wol Euler chuckles.
Alfred Kelberry: and the pay?
Wol Euler: for them? fairly poor
Alfred Kelberry: eh
Wol Euler: almost all jobs that involve dirt, danger or physical exertion are poorly paid
Wol Euler: it's a universal constant
Alfred Kelberry: i heard that construction workers in new york are paid well
Wol Euler: the guys who walk along steel girders thirty feet up, are very well paid
Wol Euler: the guys who lay sewer pipes in liquid mud are not
Alfred Kelberry: hmm
Wol Euler: there's a gradation like that in all jobs
Wol Euler: from bank teller to hedge fund speculator, for example
Alfred Kelberry: :)
Wol Euler: and again, the bank teller has the dirty and tiring job
Alfred Kelberry: oh yea
Wol Euler: speculator just drinks coffee and shouts into his phone
Alfred Kelberry: i really feel for service people and try not to annoy them much :)
Wol Euler nods.
Alfred Kelberry: it's sad how their social status is perceived unimportant and people often don't even greet them
Wol Euler: indeed, that really upsets me
Alfred Kelberry: i always say a hello and i can tell they like it
Wol Euler nods.
Alfred Kelberry: often pleasantly surprised
Wol Euler: sadly, yes
Wol Euler: sad that it is a surprise
Alfred Kelberry: yea
Wol Euler: that's become one of my rules for judging people actually: do not expect anyone to treat you better than they treat a waitress
Wol Euler: if they do, it's because you have something they want
Alfred Kelberry: :)
Alfred Kelberry: i like it that in sl there's only a visual appearance to draw a judgment on
Alfred Kelberry: sometimes only a cloud :)
Wol Euler: well ...there's also what people say and do
Alfred Kelberry: oh, of course. that's the most important part - what they say. not who they are.
Wol Euler: and especially not who they say they are :)
Alfred Kelberry: :)
Alfred Kelberry: there's a so called unconscious stereotype activation that happens many times during our normal day and may effect things like "will i hire this person". you may have no idea why, but you just don't like the guy - this is how it works :)
Wol Euler nods.
Wol Euler: a lot of that is your body unconsciously reacting to their body
Wol Euler: smell, shape, they way they walk
Wol Euler: micro-gestures
Wol Euler: also called "intuition"

--BELL--

Alfred Kelberry: yes, in fact, there was an experiment where people were shown a very short clip (about 10 sec) of various people being still on cam. and they could guess very well their basic character. including intelligence.
Wol Euler nods.
Alfred Kelberry: woly girl :) you look cute :)
Alfred Kelberry: *notes something's peeking nicely*
Wol Euler: a bird
Wol Euler: :-P
Alfred Kelberry: :)
Alfred Kelberry: well, i should be going
Alfred Kelberry: it's been very nice to meet you here :)
Wol Euler: likewlse!
Wol Euler: glad you've come back to us, dear boxy
Alfred Kelberry: mmm, it's nice to be missed :)
Wol Euler smiles.
Alfred Kelberry: wish you a nice work day and hoep no more pipe digging awaits you :)
Wol Euler: thank you <3
Wol Euler: take care
Alfred Kelberry: wuff!